SHIPPING POLICY

  1. ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment confirmation.

  1. SHIPPING DESTINATIONS

We currently ship within Malaysia. International shipping may be available upon request.

  1. DELIVERY TIME

Estimated delivery times:

  • Peninsular Malaysia: 1–5 business days
  • Sabah & Sarawak: 3–10 business days

Delivery times may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

  1. SHIPPING CHARGES

Shipping charges will be calculated and displayed during checkout.

  1. ORDER TRACKING

Tracking information will be provided when available.

  1. INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring shipping information is accurate. Additional charges may apply for re-delivery due to incorrect addresses.

  1. DAMAGED OR LOST PARCELS

If your parcel arrives damaged or is lost during transit, please contact us within 7 days of receiving your order so we may assist with the investigation.

  1. CONTACT US

For shipping enquiries, please contact us through the contact details listed on our website.